Frequently Asked Questions
What is individual liability leasing?
Individual liability leasing means that we lease by the bed space, not by the unit. In other words, each resident is on their own individual lease contract.
How close to campus are you?
We are located .06 miles from campus -- just steps from class!
Does your property have on-site maintenance?
An item in a resident's unit needs repair. How do they get help?
Put in a work order through the resident portal.
What happens if a resident is locked out of their apartment?
Dial 301.345.3388 and select the emergency maintenance option.
What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)
Changing light bulbs, fixing all appliances, water leaks, heating and cooling issues.
Does your property offer on-site parking?
Yes. We have a limited amount of reserved uncovered parking spaces available for lease on a first come, first serve basis. For the 20-21 lease term, uncovered parking is $100/month. Please contact the office if you are interested in reserving parking.
Is your property parking free or paid?
Is your property pet-friendly?
Do you offer furnished units?
Can additional furniture be brought into the apartment?
You are welcome to bring additional furniture with you, but don’t forget that we fully furnish all of our apartments. If you wish to replace some of our furniture and use yours instead, you will be responsible for finding storage for our furniture and putting the items back upon your move out.
Am I required to purchase renter's insurance?
Is your property smoke-friendly?
How long does it take for an application to be approved?
Up to 24 hours.
What are my options for paying my rent?
Through the resident portal or check/money order.
Which utilities are included in my rent?
Water and Sewer, Trash, High Speed Internet, and Cable.
How are roommates matched?
Roommates can be matched in a couple different ways -- either you tell us who you want to live with, or if you don't have roommates in mind, we are happy to do the matching for you! We use the information that you and your potential roommates fill out on your preferences with your application to pair you up. Although we cannot guarantee a perfect match, you can rest assured that we do try to find the best match possible. Roommates are paired on a first come, first serve basis and we cannot guarantee that requests will be accommodated.